Turnaround Times
What are your turnaround times on print?
Production times vary by product, specification and quantity. Please refer to the estimated delivery date shown on the relevant product page when ordering.
For bespoke items ordered through our website where no delivery estimate is displayed, please allow approximately 6–8 working days for production before dispatch.
If you need your order by a particular date, please get in touch before placing it so we can confirm whether your deadline can be met. We recommend ordering well in advance of important deadlines.
What are your turnaround times on design?
We can design most of our products within 2-3 working days, however, this is just a guideline and some designs can be completed on the same day, it just depends on how complicated the job is and how busy we are. If you have a deadline to meet then get in touch to ensure we can meet your deadline prior to placing your order, or, ensure that you place your order well in advance of your deadline.
Can anything slow down your turnaround times?
When placing your order you will notice that we accept 3 payment methods: Credit/Debit Card, Bank Transfer and Cheque, the quickest payment method is to pay via Credit/Debit Card. If you choose to pay via Bank Transfer or Cheque then your order will still go into production, however, we cannot dispatch your order until cleared funds have been received (unless agreed by prior arrangement).
Sometimes things do go wrong. We use lots of machinery to manufacture our products and although they are lovingly cared for, they do break down on occasion. We carefully select our couriers but again, on occasion, vans break down, addresses cannot be found and this can impact delivery to you. Rest assured that if a problem arises, we will do our very best to rectify it as quickly as possible. We always recommend that you place your order well in advance of any important deadlines.
Is there anything else I need to know?
Our turnaround times are a guide only and we will always do our best to help you out where we can. So, if you have a deadline to meet then get in touch and we'll see what we can do.
